EU Data Act · Chapter VI · Switching Between Data Processing Services
Article 25
Contractual terms concerning switching
Precise reading
Customer contracts must include switching/exit rights in writing: maximum notice, mandatory maximum transition period (30 days, extendable once if technically unfeasible), full assistance, retrieval of exportable data (minimum 30-day retrieval window post-termination), and erasure after retrieval.
A summary of the operative demand, not the statute.
Plain reading
The exit is written into the contract with dates on it — retrieval, assistance, then provable erasure.
Paraphrase.
Facts
| Applies from | 12 September 2025 |
|---|---|
| Binds | Data Processing Service Provider |
| Cross-references | Article 23, Article 29 |
| On the trace | Stop 3, Cloud service |
| Rights that rest on it | Leaving is your right — and the exit fee is dying. |
The Regulation in the Official Journal · This article in the knowledge base
Not legal advice. This is the author’s own reading of the law, written to help facilities managers ask better questions. It has not been reviewed by a lawyer. For decisions, read the official text and take legal advice.